Ethiopian Airlines Group, Africa’s largest airline group, is pleased to announce that it has been crowned as the winner of the ‘Best Entertainment in Africa’ and ‘Best Wi-Fi in Africa’ awards for yet another year at the APEX Passenger Choice Awards 2024.
Ethiopian Airlines has collaborated with multiple service providers to cater to the diverse demographics and passenger tastes. Ethiopian introduced onboard Wi-Fi connectivity using the latest state-of-the-art broadband satellite technology (Ka-band), allowing passengers to enjoy reliable connectivity for sending emails, shopping online, or even chatting on social media while flying over the clouds.
Congratulating on the milestone, Mr. Mesfin Tasew, Group Chief Executive Officer, said, “Elevating passenger experience is a top priority at Ethiopian Airlines. Offering a range of entertainment options, Ethiopian has always strived to create a more enjoyable and immersive inflight experience enabling passengers to relax during long flights. As we will continue to enhance the passenger experience and set new standards in the industry, I express my gratitude to our dedicated team for making this achievement possible.”
Ethiopian Airlines has consistently demonstrated excellence in both passenger and cargo services across its global network.
The Airline Passenger Experience Association (APEX’s) prestigious regional awards are voted by millions of global passengers to honor airlines from Africa, Europe, North and South America, and the Middle East for exceptional passenger experiences in Cabin Service, Entertainment, Food & Beverage, Seat Comfort, and Wi-Fi. Ethiopian has previously received numerous prestigious industry awards from Business Traveler Awards to APEX and to SKYTRAX-the latter for six years in a row.
As a customer-centric airline striving to accomplish rapid expansion, Ethiopian Airlines will remain focused on continuous service excellence, taking advantage of emerging technologies and infrastructure to elevate onboard experience.
